Refund Policy

Last Updated: Nov 27, 2023

Thank you for choosing Manikoth Infotech Pvt. Ltd. for your digital needs. We are committed to providing high-quality services to our clients. Please read this Refund Policy carefully before engaging in any of our services.

1. Refund Eligibility

1.1. Cancellation within 72 Hours: If you decide to cancel your project within 72 hours of making the initial payment, you are eligible for a full refund.

1.2. Change of Mind: After 72 hours, refunds for change of mind or for reasons unrelated to the quality of our services will be considered on a case-by-case basis. Any refund granted will be at the sole discretion of Manikoth Infotech Pvt. Ltd.

1.3. Service Not Rendered: If, for any reason, we are unable to commence the agreed-upon services, you will be eligible for a full refund of any payments made.

2. Non-Refundable Services

2.1. Custom Development Work: Payments for custom development work, including but not limited to web development, software development, and mobile app development, are non-refundable once the project has commenced.

2.2. Third-Party Costs: Any costs incurred by Manikoth Infotech Pvt. Ltd. for third-party services, tools, or resources required for your project are non-refundable.

3. Refund Process

3.1. Refund Request: To request a refund, please contact our customer support team at [[email protected]] within the eligible time frame.

3.2. Refund Review: Refund requests will be reviewed within [5 business days]. We may require additional information to process your request.

3.3. Refund Approval: If your refund request is approved, the refund will be processed within [15 business days] using the original payment method.

3.4. Refund Notification: You will be notified via email once the refund has been processed.

4. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

Manikoth Infotech Pvt. Ltd.
19/1187-N, Devika Building, Chalappuram P.O, Kozhikode – 673002, Kerala, India
Email: [email protected]
Phone: +91-9388161116

5. Changes to the Refund Policy

Manikoth Infotech Pvt. Ltd. reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately and will be communicated to you via email or through our website.

By engaging in our services, you agree to abide by the terms and conditions outlined in this Refund Policy.

Thank you for choosing Manikoth Infotech Pvt. Ltd. We appreciate the opportunity to serve you.